Colleagues around a meeting table with laptops and notes

In-house training, shaped to your institution

A programme built around your institution: your products, your policies, your people. IBI shapes the content to the gaps you see and delivers it to your team as a group.

Request an in-house programme

Two colleagues discussing work at a laptop

Is it right for you

When an in-house programme makes sense

HR and learning heads usually ask for one when a whole group needs the same thing at the same time.

Rolling out a new policy, product or system across branches
Responding to audit, inspection or compliance findings
Onboarding a new intake of officers
Developing branch and department heads as managers
Raising service quality across customer-facing teams

The process

How an in-house programme runs

Tell us the need
Who the programme is for, what they should be able to do afterwards, and any regulatory or audit findings that prompted it.
We shape the programme
IBI drafts an outline drawn from its programme areas and adapts examples, case material and depth to your institution.
Delivery to your team
The programme runs for your group at your premises or a venue you choose, scheduled around your operations.
Review and follow-up
We review the outcome with you and suggest where a refresher or next-level programme would help.

Programme library